jobs Jobs in  brought to you by Cambridgeshire Jobs Online , Cambridgeshire s leading recruitment job search site
Service Design Manager jobs in Cambridge

Cambridgeshire Jobs Search

Cambridgeshire Jobs by RSS

The very latest jobs in Cambridgeshire by RSS

Click Here

service design manager

  • IT
  • Cambridge
  • £420 - £450 per day
  • Contract
  • Full Time
  • JOBST130917
  • 13 Sep 2017
  1. Jobs in Cambridgeshire from Spring Technology
  2. Spring Technology
  3. More Jobs from this Recruiter

Job Title: Service Design Manager
Daily Rate: £420 - £450
Start Date: ASAP
Contract Length: 6 Months
Location: Cambridge

The Role
We are currently looking for an experienced Service Design Manager for 6 month contract based in the Cambridge area. The ideal candidate should have strong experience in the following:

Essential Experience
ITIL Certified
Service design and transition
Global project management
ServiceNow
Service Assurance

Day to Day responsibilities
Work with the other members of the team in defining and establishing the required support models, processes and metrics for a range of new technology capabilities.
Work with Procurement to ensures all agreements between the relevant service partners are appropriate and fit for purpose to ensure efficient business delivery
Identify and establish any new capabilities delivered by the program me and support models which align with the project.
Governance Models which align with the project & BAU organisations
Cost modeling & budgets for the new services
Service teams set up including ServiceNow, Service Desk & support teams
Responsible for ensuring project adherence to Service Assurance process
Responsible for creating and managing the Service Design Assessments, Support Plans and Service Acceptance Criteria
Ensure seamless transition from project to service organisations
Actively managed the service stakeholder groups
Ensure new Services (support models) continue to evolve inline with any changes
Organisation and expansion of the scope of the new technology capabilities
Ensure sites adopt new capabilities and align ways of working to fit with the global support, monitoring and reporting processes.
Ability to flex approach as required to meet business and service needs

Benefits
Competitive rates

If you would like to apply for the role please e-mail your C.V to stuart_tull@spring.com

Service Improvement - Service Improvement Plans - ITIL V3 - Agile - Project Management
Service Improvement - Service Improvement Plans - ITIL V3 - Agile - Project Management
Service Improvement - Service Improvement Plans - ITIL V3 - Agile - Project Management
Service Improvement - Service Improvement Plans - ITIL V3 - Agile - Project Management
Service Improvement - Service Improvement Plans - ITIL V3 - Agile - Project Management


Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.

This advert has expired please try an alternative search

More Jobs from this Recruiter

We've got over 386 similar opportunities for you »

Search all IT jobs in Cambridgeshire » or view all jobs in Cambridge »

Warning: There is no need to provide bank account details or payment to any person or organisation when applying for a job.

Important: Cambridgeshire Jobs Online is not responsible for the content of any external websites linked to or referenced on this site and recommends that all job applications are made via the 'Apply now' button, above.

Companies with Job Opportunities / Recruiting in Cambridgeshire

  • Job opportunities in your local area from NonStop Recruitment
  • Job opportunities in your local area from Adecco
  • Job opportunities in your local area from Future Engineering Recruitment
  • Job opportunities in your local area from Office Angels
  • Job opportunities in your local area from Meridian Business Support
  • Job opportunities in your local area from Motivation HR
  • Job opportunities in your local area from GPRS Recruitment