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service design manager

  • IT
  • Cambridge
  • £420.00 - £450.00 per day
  • Contract
  • Full Time
  • 3117121
  • 13 Sep 2017
  1. Jobs in Cambridgeshire from Hays
  2. Hays
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Our global client is looking to recruit a Service Design Manager for 6 month based in Cambridge.

Your new company
You will be working for a global pharmaceutical company for a 6 month contract initially.

Your new role
You will be working as a service deign and transition manager for a range of new campus technology capabilities and other new IT Systems. You will be required to work along side the footprint programme director, global service deign lead, work stream leads, I&O campus leads & BAU leads. You will be responsible for creating and managing the Service Design Assessments, Support Plans and Service Acceptance Criteria
and ensuring new Services (support models) continue to evolve inline with any changes of the BAU organisations and expansion of the scope of the new technology capabilities

What you'll need to succeed
* ITIL Version 3 Certified
* Experience in delivering service design and transition
* Strong verbal and written communication skills
* Strong influencing, networking and team working skills
* Able to manage negotiations, expectations and solutions across complex groups
* A proven track record of delivering results
* Ability to work well in and across diverse global teams

What you'll get in return
You will receive a daily rate of £420-£450 (dependant of experience) and a 6 month contract.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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