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Reception And Admin Roles jobs in Peterborough

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reception and admin roles

  • Public Sector
  • Peterborough
  • Negotiable
  • Temporary
  • Full Time
  • 10 May 2018
  1. Jobs in Cambridgeshire from Adecco
  2. Adecco
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Reception Team Member

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies.

*Deal with all general enquiries, explain procedures and make new and follow-up appointments
*Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
*Patient notes and correspondence
*Support the Dispensary in auctioning repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually

Support Team Member - GP & Clinical Admin

To provide administrative, secretarial and clerical support to the Practice clinical team - including the GP Team, Nursing Team and Practice Manager.
To ensure that administrative and clerical duties are completed within the Practice guidelines and policies.

*Provide an effective and efficient audio, copy typing and word processing service for the GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums etc in an accurate, quality and timely manner.
*Process patient referrals
*Ensure out-going medical reports are scanned and passed to the Practice Manager for invoicing.
*Ensure items for patient payment and collection are scanned, enveloped and passed to Reception for the patient to collect.
*To maintain a working knowledge of the local services, including the clinics and specialties available, referral criteria and requirements and the appropriate forms and/or systems to be used.

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