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Application Support Analyst - Education jobs in Cambridge

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application support analyst - education

  • IT
  • Cambridge
  • £28000 - £34000 per annum
  • Permanent
  • Full Time
  • 398951-A
  • 29 May 2018
  1. Jobs in Cambridgeshire from Spring Technology
  2. Spring Technology
  3. More Jobs from this Recruiter

My client a vibrant, modern University is gaining prominence both nationally and internationally and have ambitious plans for our future.

Due to large growth and development they are currently recruiting a Application Support Analyst to be based within their Cambridge campus

As a result of restructuring and centralising the IT Service they are looking for a talented and flexible application analyst with strong technical knowledge and who has experience of working with large systems.

Experience of Higher Education academic support information systems such as Learning Management, Library Management and Research systems would be advantageous.

Applied knowledge of MS SQL Server Transact-SQL is essential

Role Purpose

1.Provide an application support and management service for designated university business/academic applications and ensure the required performance and availability of these system.

2.Ensure effective service transition into operation of new applications or changes to existing applications, whether as part of a project or minor upgrade, by ensuring appropriate testing, release management, 3rd party contracts and application maintenance support processes are in place.

3.Ensure any support requirements allocated are resolved at appropriate priority in accordance with agreed service levels including management of 3rd party suppliers in the resolution of incidents and forwarding internal issues to 3rd line support as appropriate.



please contact me for further information








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